Customer Care

How do I contact you with a customer service question?

Please email us at citybeautifulchildrensboutique@gmail.com, and we will get back to you as quickly as possible.


Sizing:

What size should I buy for my child?

Check out our sizing chart to ensure the best fit.


What sizes will you have available?

Most collections will feature sizes 3m-7 for boys and girls. We also offer options for newborns.  There are usually no availability restrictions on pre-orders; however, there are limited sizes for in-stock options.



Ordering:

Once I place my order, how do I pay?

If you make a purchase through Facebook or Instagram, an invoice will be sent to your email provided. Invoices must be paid within 24 hours or they will be canceled. Purchases made through our website will proceed through a checkout process and can be paid for immediately.


Do you charge sales tax?

We charge sales tax on all items that are shipped within FL. All other states ship tax-free.


Returns and Exchanges:

What is your return policy?

All items are final sale.


What happens if my order arrives incomplete, incorrect, damaged or defective?

We will work to resolve this problem immediately. Please email citybeautifulchildrensboutique@gmail.com so we can work together to make it right.